The Drinkwell® 360 Stainless Steel Pet Fountain provides 3.8 litres of fresh, filtered water to your pet. Multiple free-falling streams of water entice your pet to drink more and continually aerate the water with healthful oxygen. A charcoal filter removes bad tastes and odours, giving your pet the best way to stay hydrated. The fountain’s multiple streams and circular design allows pets to drink from any angle and is great for multiple pet households. Stainless steel is the #1 material recommended by vets for the most hygienic pet dishes.
Pet Fountains filter and continuously circulate the water to prevent bacteria growth and keep the water much cleaner and fresh-tasting than standing bowl water.
Drinking enough water is important for your pet’s overall health. Your pet needs 70ml of water per 1kg of body weight every day. Keeping your pet properly hydrated:
• Helps prevent urinary and kidney diseases
• Speeds recovery time for sick or injured pets
• Helps the body with temperature regulation and fat metabolism
Great fountain, had it for 4 years and the cats love it. Now I need to replace the rubber gasket that goes around the filter housing. Why are they not available for ordering here? I was on the American site and cannot enter a Canadian address for shipping. This would be a shame after spending this amount of money on a product where I cannot get replacement parts.
> PetSafe Response: Dear Rett, thank you for getting in touch and submitting your feedback to us online. It sounds as though the part you need may be the tube holder (rubber gasket). You can purchase the Kit that contains this part through our Customer Care, Amanda will be in touch with you shortly. If you need anything further, please call our Customer Care team. We look forward to hearing from you, Rett!
We've had a drinkwell stainless steel fountain for more than 3 years. We have a cat that only drinks running water. The fountain ensures that she drinks a healthy amount of water, without the need for constantly turning faucets on for her. I was disappointed that many of the parts are plastic. I normally don't expose food or drink to plastics. I have a refillable filter that I use with charcoal and Angel hair. The pump lasted for more than 3 years. The steel parts were still in perfect condition but because the plastic parts were in rough shape, we decided to replace the whole thing. The new pump broke after 1 week but it wasn't the motor, it was a plastic part that was probably defective. I called Petsafe and the customer service is absolutely wonderful. They sent a new pump immediately. I also ordered a second pump and set of plastic parts to keep as a backup. The prices for these parts were quite reasonable.
> PetSafe Response: We appreciate your feedback Danielle and are pleased that you love the fountain, and were able to resolve the issues you'd had. If you need any further support please contact our Canada Customer Care team.
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