Now you can experience the difference a Remote Trainer can make. The Big Dog Deluxe Remote Trainer is comfortable for your pet and easy to use with an advanced digital display that tells you exactly what level of stimulation you are using. The Remote Trainer assists you in controlling your pet without a lead in a range of up to 900 m. The handheld remote sends a signal activating your dog's receiver collar. He receives a safe but annoying stimulation. He'll quickly learn the association between his behaviour and your training; in no time, you'll have a better-behaved pet. The Big Dog Deluxe Remote Trainer has been proven safe, comfortable, and effective for both small and large dog breeds.
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I have two dogs, a Boxer bitch and Golden Retriever dog. I live in the country surrounded by farms and a lot of sheep. I am fortunate that there is a huge amount of space for my dogs to play but this has its drawbacks as given the nature of my two dogs they like to roam. I purchased the deluxe big dog trainer in the hope that I could stop them roaming onto sheep farms where dogs had been shot in the past and consequently my two had been very restricted and never taken out unless on leads.
The trainer was the best thing ever - within a week both dogs were under control and I had immediate response to the buzzer to call them back when let free! Gone were the hours spent in the dark wet nights of winter roaming fields searching for them when they managed to "escape". Now I can open the door, let them out and they stay close to the house - one click of the buzzer has them racing back tails wagging showing me how good they are and looking for their treat. Recently the transmitter failed and for a while all was well without it, the dogs went out to play came back of their own accord or responded to my whistle but recently they have become more determined to take their own time and have slowly extended their perimeters but still come when called albeit reluctantly.
I contacted petsafe to inform them of transmitter failure and after a brief conversation and confirmation of date of purchase I was told a new transmitter would be in the post, no quibble no hoops to jump through like so many other companies all done easily and without stress. Petsafe should have awards for product quality and customer service I only wish more companies had their customer approach and helpfulness.
I expect the transmitter to be delivered any day now I have had to wait a little while, probably due to Easter holidays.
> PetSafe Response: Hi David, thank you for sharing your story with us and how the Big Dog Remote Trainer has helped to transform both your dogs' behaviour. We loved reading your experience, and that your dogs are safer now from roaming into fields that could pose a danger. We hope you continue to enjoy using this. Anything else you need, just let us know :)
I bought this trainer device about 5 years ago to help me manage our very headstrong Irish Red and White Setter who loved to range far on open country and had poor recall. It worked beautifully and she quickly learnt to ignore livestock and come on command - now she has excellent recall on call, whistle or on the collar's tone. I am having to re-order now only because (a) I just lost the collar when on holiday, and (b) the dog misses the collar as she now associates it with her going for a walk.
I also had excellent service from the company when I though the device wasn't working and I was very patiently talked through the set-up routine.
> PetSafe Response: Hi Brendan, thanks for sharing your experience with us we do value feedback. It's interesting that your dog misses her collar and it sounds like she's been really well trained too. Thanks again!
This trainer is a valuable tool for our 2 very head strong Spinones. They have adapted very well to the trainer and mainly respond to the sonic bleep. We have complete peace of mind when out.
They enjoy exercising off lead and as we live in a very rural area we have control when around livestock thus allowing both ourselves and the girls to enjoy lovely long walks responsibly.
The customer service was second to none absolutely fabulous when we had an issue, they replaced to product immediately and communicated very well.
A very big thank you to all involved.
> PetSafe Response: Hi Julie, thank you for taking the time to share your feedback with us. Great to hear that our Customer Service team were able to help when you had an issue, and that your Spinones are adapting well to this training tool.
Used sensibly this transformed my very bouncy golden retriever, to a very well behaved dog. She enjoys the freedom of walks off lead so she can run off her energy and I have the peace of mind that she will not chase a dear and get killed on the road. At first she needed a reminder from the collar but now she only needs a bleep tone and does every thing she is told. If the collar keeps her happy and alive it must be five star rated.
> PetSafe Response: Hey Roz, that's a fantastic story and thank you for sharing with us. We love to hear when our products really do keep your pet safe and in this case your golden retriever is such an inspiration :)
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