Technologically advanced yet simple to operate, the microchip Petporte smart flap® Cat Flap reads your cat’s microchip to allow entry to your home, without the need for a collar. Extensive testing and development, in conjunction with veterinary healthcare professionals, has helped revolutionise the lives of thousands of pet owners and their pets. This unit is Wall-Mount and Door-Mount compatible.
Small children can pass through the door. Read entire statement.
Your Microchip Petporte smart flap® and Passport™ Intelligent Cat Flap will only work if your cat has been fitted with a microchip.
At present, some older and non-standard microchips may not work with this cat flap. You can check to see if your cat’s embedded microchip will work by entering the number in the box below and clicking the "check" button.
You will find your cat’s microchip number on your microchip registration form which will have been issued to you by your vet.
Please note that chips with 10 digits, lettered characters, and those starting with 977xxxxxxxxxxxx and 98514xxxxxxxxxx are not currently compatible with the cat flap.
Test the Petporte smart flap® Cat Flap before installing into any material. While the Petporte smart flap® Cat Flap can be installed into a metal door, it is highly recommended to test the cat flap functionality prior to installation. The cat flap will not function properly when installed in some metal doors due to potential interference with the cat flap’s R.F.I.D. microchip reader. To test functionality, hold the assembled and programmed Petporte smart flap® Cat Flap up to the metal door and bring your cat up to porch. If the lock releases, the door will function properly when installed.
Due to just moving into our new home and having every cat on the street coming into our house, we needed a microchip cat flap to ease our own fur family of intruders. We invested in this particular cat flap, and whilst for the first couple of week it worked brilliant, it now sticks down on green so again other cats can come into our home- I've even had to get up in the night due to cats fighting in the kitchen because the flap had stuck down and let others in!!! I'm always having to reset it as well. There's no obstruction, and it's clean so not as if it's in a state. Very disappointed after paying a air whack. Wouldn't recommend im afraid.
> PetSafe Response: Hi Lianne, thanks for your feedback on the Petporte cat flap. We're sorry to hear you have intruder cats come in to your house! That must be quite stressful for you and your cats. We have reached out to you directly to see if we have a solution for you, so that you and your cats can have peace again. We hope it is a small issue that is easily fixable :)
After being installed the flap is no longer letting one of my cat back in, plus it has also started to lock and unlock randomly which at time is stopping our cats from going out, even in the middle of the day. This is causing a lot of stress for our cats that they should not have to go through. As it stands I would not recommend this cat flap, especially for the price!!!
> PetSafe Response: Hi Martin, thanks for your comments. We're sorry to hear that the Petporte is locking randomly, which should not happen, and I can understand how this is causing stress for your cats. We have reached out to you directly to see how we can solve the problem and hope that you will soon have a functioning cat flap again.
We've had one of these for a few years now and it's a great unit. It's well built and reliable and I've always had excellent service from the company. I'm writing this review as a result of it stopping working but being sorted almost immediately through PetSafe's support resources - it was a power surge and just needed resetting. Thanks!
> PetSafe Response: Hi Darren, we're very pleased that you find the cat flap reliable and well built, we agree with you on that! It is a great compliment to hear that you are happy with our service and we are so glad that you got sorted so quickly with the problem you encountered which could be solved quickly. Thanks for your great review.
You're browsing our international site. Would you like to visit our US site?