Technologically advanced yet simple to operate, the Microchip Petporte Smart Flap® reads your cat’s microchip to allow entry to your home, without the need for a collar. Extensive testing and development, in conjunction with veterinary healthcare professionals, has helped revolutionise the lives of thousands of pet owners and their pets. This unit is Wall-Mount and Door-Mount compatible.
Small children can pass through door. Read entire statement.
The Microchip Petporte Smart Flap® is designed to read the most common type of microchip - FDX-B (15 digit). If you are unsure of the type of microchip in your cat, ask your vet or use our Chip Checker below to check compatibility.
Keep other cats out. Keep your cat in at night. Keep him in for vet appointments. No magnets to lose. No uncomfort for your cat. Battery backup.
The peace of mind is hard to overstate.
This is rare thing... a brilliant invention.
I recommend this to everyone with a cat.
> PetSafe Response: Hi E M, we really appreciate your feedback and for sharing you story with us. Our Petporte can make a big difference to the security and peace of mind for your pet. Anything you need just let us know :)
Very useful cat flap, so versatile. Ours DOES have a day-night function (see previous review) which we haven't had before, and find a great way to keep our young cat in at night.
The only problem is, we've lost the instruction manual and sometimes have to spend a bit of time working out how to change the settings! Would it be possible to have another copy sent to us?
Many thanks for good product.
> PetSafe Response: Hi J, thank you for taking the time to leave a review for the Petporte Smart Flap® - it's one of our favourite products! We certainly do have the manual available for you: it's on this product page within 'Manuals & Downloads' or you can copy + paste this link: http://bit.ly/100EF-manual
Anything else we can do to help just let us know.
For our cats it works perfectly. However, I have grown tired of the mice, lizards, birds and snakes carried into the house by my cat through the door at night. Would hope for a timer-feature at night.
> PetSafe Response: Thanks for the feedback Anna. I'm sorry to hear you're also finding other creatures being brought in - your cat sounds like quite the hunter!
If you need to control / stop other Cats coming into your home. This is your product.
I tried the magnetic cat flap first. But by Cat managed to lose his collar one day and got stuck outside so I quickly upgraded to the microchip reader and never looked back (1.5 years ago)
> PetSafe Response: We’re so happy to hear your pet is enjoying the Petporte Smart Flap product.
We love this product too!
Cat flap works quite well most of the tine except when our cat enters slowly - The door closes behind him but fails to pass the green peg completely. This allows another cat entry behind. Annoying & making the device a waste of money.
> PetSafe Response: We are sorry to hear you're having a problem with your Petporte. To solve this problem you can extend the lock out time on the door, which allows the door a longer time to close over the lock.
We'll have Customer Care associate email you to resolve your problem.
Cats use this with ease compared to my petmate, but I found to that to use the timer mode I have to stand in front of the flap at the time of day I want to set it to.
> PetSafe Response: Great feedback Philippa and thanks for your comments. We hope you enjoy your Petporte Cat Flap!
Fantastic never a problem in about three years of ownership. Cats love it we love it. I'm checking the site out right now for a newer version just to see if they have improved it somehow. Worth every penny, its still going strong.
No other unwanted animal can gain entry. You will kick yourself if you have been using the old fashioned version and they swap to this.
> PetSafe Response: We're so happy to hear you cat is enjoying the Petporte, we love this product too!
Thank you for taking the time to tell us about your experience.
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