The 4-Way Locking Deluxe Cat Flap is the best way to give your cat more freedom or control her access to your home. The 4-way lock offers the ultimate in flexibility. Set the door to open, closed, in only or out only. Available in white, wood grain and grey.
Small children can pass through door. Read entire statement.
This cat flap has lasted my 6.3kg cat a good 2 years which is great and it has done a fantastic job for me so i definitely recommend it. It's easy to clean with warm soapy water and I've never had a problem with it until now. However I, like a previous reviewer, have found a large crack in the door of the cat flap, from bottom left to top right, and it is so bad it must be replaced now. Please can someone get back to me to explain how I can order a replacement part, namely the door itself, so I don't have to purchase the entire product again? I look forward to a speedy response!
> PetSafe Response: Hi Rachel, thank you for taking the time to leave us your feedback on this product. We have a range of replacement parts on our website under Accessories > Pet Doors that should help you find what you need. If these aren't what you're looking for, please feel free to contact our Customer Care team who can help you further. Thanks again.
Things I LOVE:
1. The closing system with the little magnet at the bottom. It keeps the flaps secure even when it's blowing a gale outside
2. Locking system works really well
3. It's easy to buy a replacement flap and just slot it in.
Things I'm less happy about:
With our collection of active and quite powerful cats we've now had our second flap crack. The lock is secure, but since it locks in the bottom right corner only, the flap can crack diagonally bottom left to top right. A flap lasts about 2 years in our house, apparently. And the material does not respond well to superglue.
Plus a tip: Don't try to be clever and stick the flap in the dishwasher for cleaning. It comes out a cloudy yellow colour.
It's still the best cat flap we have ever had.
> PetSafe Response: Thanks K for giving us your feedback. We love this product too and it certainly sounds as though it works in your household!
A good solid catflap that works exactly as you'd expect.
However, after I'd installed it I decided to remove an installation sticker on the inside of the catflap. It was stuck on wonky and I knew it'd attract dirt/cat hair etc.. This has left a horrendous mess on the top edge of the catflap and I can't even blame the cats for it! I find it somewhat baffling that an installation sticker would be stuck down with what appears to be a tamper-evident adhesive.
> PetSafe Response: Hi Will, thanks for your feedback on the Deluxe Cat Flap. I'll share it with the product team and they can review the issue you've had with the sticker. If there's anything we can do to help please contact our Customer Service team.
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