Well it goes to show you can teach an old cat new tricks, I set the fountain up as instructed and my cat (aged 15) was basically terrified of the fountain (having never had one before), so I turned the fountain off and left it to sit for periods of time - it took a few days but after "we" established that there was actually water in the fountain, we had some success with a little gentle encouragement by swishing the water with a finger to get her to come and look when she felt comfortable. After about a week she began drinking from it when it was turned off, I did turn the Pagoda fountain the opposite way on my sisters suggestion to give my cat more room to lap from the bowl, which worked a treat. So I turned the fountain back on full time she now drinks from it as her preferred water source, not wanting to push my luck I have left the Fountain "the wrong way" as it gives her more room to drink from the bowl as she seems to avoid lapping from the water flow - so all good. It looks a little strange this way round and probably upsets the feng shui but this is for her health as she has kidney failure so who cares as long as she uses it!
For the product itself I love the fact it is ceramic as most are plastic on the market. Having looked at loads of reviews lost of people complain that pet fountain motors are noisy - not the case with this one all you can hear is the gentle noise of trickling water. Its very easy to clean I do mine once a week. All in all 10/10 for this fountain I love it! I bought the red but am going to get the blue also for upstairs.
If you have not had a fountain before - be patient and don't force the issue with you pet eventually noisiness gets the better of them, try the steps above I'm sure you will have success with getting them to drink from the fountain. Good luck! Well worth the money!
> PetSafe Response: Hello Natalie, thanks so much for your wonderful review of our pet fountain. We're so pleased to hear your feedback and most of all to learn that your 15 year old cat loves her new fountain. You did a wonderful job with gradually training her and the result is that your cat now drinks from it! We agree that the ceramic fountains are easy to clean which keeps both cats and owners happy. Thank you again for this superb review and it is great to hear that you want to buy a second one :)
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