Technologically advanced yet simple to operate, the Petporte smart flap® Cat Flap reads your cat’s microchip to allow entry to your home, without the need for a collar. Extensive testing and development, in conjunction with veterinary healthcare professionals, has helped revolutionise the lives of thousands of pet owners and their pets. This unit is Wall-Mount and Door-Mount compatible.
Small children can pass through door. Read entire statement.
Your Microchip Petporte Smart Flap® and Passport™ Intelligent Cat Flap will only work if your cat has been fitted with a microchip.
At present, some older and non-standard microchips may not work with this cat flap. You can check to see if your cat’s embedded microchip will work by entering the number in the box below and clicking the "check" button.
You will find your cat’s microchip number on your microchip registration form which will have been issued to you by your vet.
Please note that chips with 10 digits, lettered characters, and those starting with 977xxxxxxxxxxxx and 98514xxxxxxxxxx are not currently compatible with the cat flap.
Test the Petporte smart flap® Cat Flap before installing into any material. While the Petporte smart flap® Cat Flap can be installed into a metal door, it is highly recommended to test the cat flap functionality prior to installation. The cat flap will not function properly when installed in some metal doors due to potential interference with the cat flap’s R.F.I.D. microchip reader. To test functionality, hold the assembled and programmed Petporte smart flap® Cat Flap up to the metal door and bring your cat up to porch. If the lock releases, the door will function properly when installed.
Really very pleased with the help by phone with Sylvester. Who speaks very good different languages. It is not easy for my elderly person to fix the door for my cat. I had several intruders which was not very nice. And with the help of the assistance of Sylvester it is working now very well. Hopefully it will continue like this. Sure I can recommend this kind of smart petporte for a cat with a chip.
Kindest regards Willy
> PetSafe Response: Hi Willy, thank you very much for this nice review of the Petporte and our Customer Care team. They know so many languages it's hard to keep up with them! Thanks again :)
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