Now you can manage your pet’s diet even when you’re not at home. This convenient automatic feeder system lets you set the timer for each meal up to 48 hours in advance. Each section can hold a portion size equal to 355 ml, so you can rest assured that your furry pal will get the portion he expects at the time he expects it.
This was a useful product up until my cat figured out how to open it for himself! I would not recommend it for regular use with a “food-motivated” pet like mine.
> PetSafe Response: Hi Victoria, thank you for taking the time to provide this feedback in regards to the 2 Meal Pet Feeder. We have heard of this happening only a handful of times before! If a pet is highly determined, you may find that they can get their claws between the lip of the lid which causes the lid to open. We have taken feedback on-board and have designed our Digital Two Meal Pet Feeder (https://store.intl.petsafe.net/en-au/digital-two-meal-pet-feeder) which has eliminated the problem. The Digital Two Meal Pet Feeder has the bowls inserted into the unit, therefore this will not occur with the digital feeder. This does not mean every pet will be able open the Digital Two Meal Pet Feeder, you may just need to judge your pets personality. One of our Customer Care Specialists will be in contact with you soon to discuss what options we can provide and hopefully provide you with our Digital Two Meal Pet Feeder. Kind regards, PetSafe.
This is a decent cat feeder that is very reliable. For the last year I've have one cat and 2 of these feeders (4 meals) and have had no issues with them. I recently got a 2nd cat and she has figured out how to open these units. Takes her about 5mins but then all their food for the weekend is gone. Glad I was able to watch her do this so they didn't wind up missing any meals, but still disappointing as now I can't use the feeders as intended. Two other minor complaints: trying to set 2 feeders to open at the same time is almost impossible as the timers are just a dial that you set so the container opens in X hours. Also there is no warning light on the system when the batteries are low or dead. No batteries = no food, so that's kind of an important thing to know. Other then those things these are good feeding units. Thank you.
> PetSafe Response: Hi Niel, thanks for taking the time to share your experience, your feedback is important to us. We're pleased that you find the 2 Meal Pet Feeder a great product and would be happy to help you cat-proof your feeder against your clever 2nd kitty! We'll also share your ideas with our product design team. Thanks again.
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