The Platinum Fountain features the same patented free-falling stream of water as the original Drinkwell® fountain. Moving water entices pets to drink more, keeping them happy, healthy and hydrated. The Platinum features a new snap-on lid to prevent accidental removal, a pre-filter to catch large particles before they reach the motor, and a new submersible pump for nearly silent operation
Pet Fountains filter and continuously circulate the water to prevent bacteria growth and keep the water much cleaner and fresh-tasting than standing bowl water.
Drinking enough water is important for your pet’s overall health. Your pet needs 70 ml of water per 1 kg of body weight every day. Keeping your pet properly hydrated:
• Helps prevent urinary and kidney diseases
• Speeds recovery time for sick or injured pets
• Helps the body with temperature regulation and fat metabolism
This fountain has been amazing in keeping my cat well-hydrated over the past five years. It is wonderful that I can go away for a few days and know that my cat will always have water. One problem I have been experiencing lately, though, is that after a couple of days the reservoir somehow starts overflowing - draining the holding tank. I have not yet figured out what is causing this. Any ideas? The pump seems to be working well... Thanks!
Thank you for taking the time to leave your review for the Drinkwell® Platinum Pet Fountain. We're sorry to hear you are seeing some overflowing from you fountain.
You may find it helpful to know if there is damage to the reservoir or its lid it may allow air to get in and cause overflowing.
For troubleshooting and replacement information, please feel free to reach out to our Customer Care Center directly.
Just bought this product, didn’t work straight out of the box. Motor is dead. Awesome...
Oh no, Kevin! We hate to hear that your fountain isn't working. We realize how frustrating this can be, especially right out of the box.
We do always recommend to thoroughly clean the fountain before use, and this involves disassembling the pump. The face-plate, stator, and impeller will need to be removed from, the pump to ensure it can be cleaned properly.
Additionally, it is important the that fountain is filled with water when it is plugged in.
If this fails to resolve the issue, please reach out to us directly. We do include a manufacturer's warranty with your fountain and we'll be sure to get it working for you!
Acheté il y a une semaine, j'ai 2 chats et ils boivent beaucoup! L'un d'eux a eu à s'adapter. J'ai laisser sont ancien bol d'eau à côté pour qu'elle s'habitue, ensuite j'ai mis sont bol sur la fontaine et maintenant les 2 boivent! J'ai déjà remplis le réservoir après 5 jours!
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