Our innovative, self-cleaning litter box system is both economically and environmentally friendly. You won't need any additional accessories to use or maintain the PetSafe® Simply Clean™ Litter Box System. Conveniently use simple recycled grocery bags to line the waste receptacle for a fast and affordable clean-up. Of course, the unit isn’t only easy on your wallet and the planet, it’s also easy on you and your favourite feline.
You’ll save precious time scooping with our automatic Simply Clean™ litter box system. Your cat will be quite pleased with the fresh and ready litter box that’s no longer dependent on your schedule. It's so quiet you’ll be tempted to put your finger on the rim of the bowl just to make sure it’s actually working. There are no visible moving parts to catch paws or tails or to bother your cat when he’s using the unit.
Like so many other reviews the motors on these litter boxes are soooooo frustrating and often fail as soon as the 1 year warranty is up. Which is also VERY frustrating. I have purchased 3 new units in the past 8 or so years and also replaced motors.
It is great when it works. But very frustrating when it doesn’t especially for how much they cost.
We are terribly sorry for the repeat issues that you've experienced with the motors on your Simply Clean Litter Box, Karen! To ensure that the motors are under as little stress as possible, be sure to never fill the bowl beyond the maximum fill line. It is also advisable to often remove the bowl and clean any litter, dust, or other debris which may have accumulated from underneath it, paying particular attention to the area around the motor/gearbox and the wheels. Should you continue to experience these issues, please reach out to us and we will be more than happy to assist you!
I've been using this litter box for about 1 month now and it keeps piling up the litter right before the conveyor and it dumps put a cup of litter onto the floor!! Very frustrated can someone please contact me and explain what I am doing wrong?
Thank you for taking the time to share your review. We're sorry to hear your litter box is not working properly; we understand how upsetting this can be.
We would be happy to help you with troubleshooting and warranty information. Please feel free to reach out to our Customer Care Team for assistance.
The litter box itself works very well. It is the best that I could find for a reasonable price and I recommended it to many of my relative that bought it and were satisfied.
But, just like it happened to many people, a motor breaks at least every year. I own this litter box for 3 years now, and it will be the third motor replacement (2x the bowl and 1x the convey).
And good luck to get a replacement part if you live outside the USA, because they do not ship internationally...
In conclusion, it would be a 5 stars rating if the motors could last more than a year.
Hello Francis! We want to thank you for taking the time to share your review for the PetSafe Simply Clean Litter Box. We're sorry to hear of your need to replace the motors so often; we understand how upsetting this can be.
You may find it helpful to know the litter box and the motors include a warranty. We are always happy to provide some troubleshooting and suggestions that may help extend the life of these parts. Please feel free to reach out to us as we would be happy to help!
First I just wanted to say that this is a superb litter box - works far better than those rack ones.
The motors are an extremely weak point. In the 6 years that we have owned this unit, we have had to replace the elevator motor at least once a year. More so the last couple of years. A big issue also I that they only ship replacement motors out of the US and they will only use UPS, so if you are Canadian you get hit with stupid UPS brokerage fees. Be nice if they would ship USPS. That being said, I am not sure why the motors keep failing - perhaps they die because of an heat issue as the elevator one seems to get fairly warm. I would rate this a lot higher except for the failing motor part :(
> PetSafe Response: Hi Tim, thanks for taking the time to share your review with us. We're sorry to hear that you've had trouble with the motor and had to replace it so often. We've reached out to you directly to gather some more detailed information to help better determine the cause. Should you need any further assistance, please get in touch with our Customer Care team who are happy to help! Thanks.
My first Simply Clean finally broke down beyond repair around Christmas after over 5 years of service. I searched for a replacement and not being able to find another Simply Clean in town, finally settled with a competitor's model in February. I had regrets after the first week. I thought my days of fecal disimpaction were behind me, but I was wrong. It jammed constantly and did not perform as advertised. After almost 2 months, I decided I had given it enough chance to impress. I cleaned it out and returned it to the store for a full refund! I have since purchased another Simply Clean. Its been running for a week without any issues. It took 60 seconds to change bags and pick up any circulating matter not yet on the conveyor - done! No jams, no missed targets, no gifts on the floor, no getting my fingers soiled with fumbling with awkward product specific bags, just happy cats and a happy pet-parent back into a normal routine. I would recommend the Simply Clean to anyone looking for a reliable, clean and environmentally friendly automated litter box at an affordable price. I won't make the same mistake again.
> PetSafe Response: Hello Yvonne, thanks for leaving your review, it sounds like quite an adventure you've been on recently trying to find the 'perfect' waste management solution for you and your pets! We're over the moon that you decided to come back to the Simply Clean and prefer it over the alternative you tried. We're happy that you're happy, and if there's anything else we can do to help, 'simply' let us know! :)
I've had my PetSafe self-cleaning litter box for several years. I've replaced both the base and escalator motors at least once and this because I truly like the product. The motor recently failed again. I decided to purchase a competitor's product as I couldn't find another PetSafe model anywhere and I wanted to try something different. My findings are based on the size of the litter box, the motor efficiency, size of the collection bin, liner bags and ease of regular and terminal clean-up (when you need to take it all apart and wash it clean).
While the competition has a larger rectangle litter box that can accommodate my larger cats, the unit cannot accommodate large amounts of clean granules. The mechanism frequently jams even when the collection bin isn't full and sometimes the rake sweeps above the urine balls that are stuck to the bottom of the tray. I have to check every day and release the jam. The wider sweep area requires a stronger motor to rake through and it would appear on this model, the motor is underpowered. The unit comes apart really easy as the motor and casing attaches to the side of the entire litter box and travels back and forth. This makes terminal cleaning much easier by comparison.
The competition's long and narrow collection bin doesn't lend itself well to using ordinary shopping bags and the company's liner bags are even more awkward to use. I've tried using regular shopping bags and they are actually easier but add bulk to the collection bin. In addition, if cats visit the litter box at the same spot, the collection bin fills at one spot fairly quickly as all the litter piles up in the same place. Again, I have to keep an eye on it daily and that defeats the purpose of a self-cleaning litter box.
The PetSafe model allows use of ordinary shopping bags making clean-up a breeze and reduces expenses. The deep collection bin allows for soiled litter to settle more evenly. I don't have to purchase special bags, I can recycle the ones I have and I've even considered lining the collection bin with bags made for composting. However, I doubt clumping litter is biodegradable to what would be the point? The litter box holds more clean litter than the competition and can operate for a longer period without supervision. I've left for several days without concern about litter backing-up and I have 4 cats, but I also had to put out a larger litter box for the two big cats. So the Petsafe box was not visited by as many cats as this newer box manufactured by the competition.
The PetSafe model has several shortfalls; 1) the size of the litter area is better suited for small to medium cats (under 13lbs) 2) the screw fasteners holding the escalator are frustrating terminal clean-ups and 3) the motors fail every couple of years.
In both cases, the appliance works with any standard clumping litter and this is a big factor in choosing a self-cleaning litter box. Despite the design considerations, I still prefer the PetSafe self-cleaning litter box to the competition and regret purchasing from another company. The ease of regular clean-up is far superior in the PetSafe model and after all, the objective to a self-cleaning box is to not have to check it on a daily basis. For this reason, I would recommend this product over the competition.
> PetSafe Response: Dear Yvonne, we appreciate the time and effort you have given to your review and the comparisons you have made between our product and an alternative. We're pleased that you prefer our self-cleaning litter box due to it's ease and convenience of cleaning. We'll share your feedback with our product design team as they love this kind of detailed feedback that they can use to improve our products. Thanks again and we hope you will continue to enjoy PetSafe products :)
Wish I found this year's ago. Easy to clean. Quiet. Cats love it. No scooping. I love it!
> PetSafe Response: Hi Monica, great to hear! We love this too, it really does help to make life easier (with no poop to scoop!) Thanks :)
This product is amazing. No more scooping! Best money I ever spent on a litter box. I had mine for almost a year now and I recommend it to anyone. I hope they keep making it cause it's the only litter box I'll ever buy. I love that I can use my own brand of litter. My cats took to the box immediately. The one wish that I have is that the company make a cover for this litter box. When my cats use the box they tend to kick the litter outside the box. Please Pet Safe make a cover for this litter box! Please!!!
From a truly satisfied customer. :) p.s. Please make a cover.
> PetSafe Response: Hi Gen, Thanks for sharing such great comments on the Simply Clean! We love hearing from our customers :) I'll pass your comments on to our product development team regarding a cover. Thanks again!
I have purchased a total of 6 of these products to date. I have given two as gifts. The Self Cleaning automatic cat litter is an amazing product at an amazing price. I have had several different types of automatic cat cleaning products and this one is by far the best.
1, You can't beat the price!!!!!!!
2. It is silent and if you use the correct clumping cat litter, there is practically no maintenance on this system except for emptying the waste. Also, as recommended, line the waste receptacle with a plastic bag.
3. No product on the market can compete with this system - it is worth more.
> PetSafe Response: Wow Amin! Thank you for the feedback, you seem to really enjoy this product and that's just what we love to hear. If there's anything else we can do to help, just let us know :)
Works PERFECT---not very often you buy something advertised that does what is say it does. If I was selling these, I'd ask at least 500$.......I HATE cleaning up after our cat.....now I don't have to. WOULD HIGHLY RECOMMEND!!!!
> PetSafe Response: Fred thanks for your feedback we're pleased you love the Simply Clean litter box! It really can help to make your life easier whilst caring for your cat. Thanks again!
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