Our innovative, self-cleaning litter box system is both economically and environmentally friendly. You won't need any additional accessories to use or maintain the PetSafe® Simply Clean™ Litter Box System. Conveniently use simple recycled grocery bags to line the waste receptacle for a fast and affordable clean-up. Of course, the unit isn’t only easy on your wallet and the planet, it’s also easy on you and your favourite feline.
You’ll save precious time scooping with our automatic Simply Clean™ litter box system. Your cat will be quite pleased with the fresh and ready litter box that’s no longer dependent on your schedule. It's so quiet you’ll be tempted to put your finger on the rim of the bowl just to make sure it’s actually working. There are no visible moving parts to catch paws or tails or to bother your cat when he’s using the unit.
Like so many other reviews the motors on these litter boxes are soooooo frustrating and often fail as soon as the 1 year warranty is up. Which is also VERY frustrating. I have purchased 3 new units in the past 8 or so years and also replaced motors.
It is great when it works. But very frustrating when it doesn’t especially for how much they cost.
We are terribly sorry for the repeat issues that you've experienced with the motors on your Simply Clean Litter Box, Karen! To ensure that the motors are under as little stress as possible, be sure to never fill the bowl beyond the maximum fill line. It is also advisable to often remove the bowl and clean any litter, dust, or other debris which may have accumulated from underneath it, paying particular attention to the area around the motor/gearbox and the wheels. Should you continue to experience these issues, please reach out to us and we will be more than happy to assist you!
I've been using this litter box for about 1 month now and it keeps piling up the litter right before the conveyor and it dumps put a cup of litter onto the floor!! Very frustrated can someone please contact me and explain what I am doing wrong?
Thank you for taking the time to share your review. We're sorry to hear your litter box is not working properly; we understand how upsetting this can be.
We would be happy to help you with troubleshooting and warranty information. Please feel free to reach out to our Customer Care Team for assistance.
The litter box itself works very well. It is the best that I could find for a reasonable price and I recommended it to many of my relative that bought it and were satisfied.
But, just like it happened to many people, a motor breaks at least every year. I own this litter box for 3 years now, and it will be the third motor replacement (2x the bowl and 1x the convey).
And good luck to get a replacement part if you live outside the USA, because they do not ship internationally...
In conclusion, it would be a 5 stars rating if the motors could last more than a year.
Hello Francis! We want to thank you for taking the time to share your review for the PetSafe Simply Clean Litter Box. We're sorry to hear of your need to replace the motors so often; we understand how upsetting this can be.
You may find it helpful to know the litter box and the motors include a warranty. We are always happy to provide some troubleshooting and suggestions that may help extend the life of these parts. Please feel free to reach out to us as we would be happy to help!
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