The Remote Transmitter sends a signal activating your dog's Receiver Collar. He receives a safe but annoying electrical stimulation. He'll quickly learn the association between his behaviour and your training. In no time, you'll have a better behaved pet.
This product does not work consistently and you end up giving too big of a jolt. All directions were followed and trouble shooting done. We also had difficulty with the battery cover not threading properly and as a result it has fallen off and is lost. Hopefully the dog didn't eat the batteries. Very disappointed.
Thank you for taking the time to share your review for the Basic Remote Trainer. We're terribly sorry to hear this unit it not meeting your expectations. We want you to have a positive and enjoyable experience when using our products. Please feel free to reach out to our Customer Care Team so that we may help to improve your experience, We look forward to hearing from you soon!
I am returning it. It doesn't work consistently. I've tighthen the collar as much as I can without strangling my dog. My dog does not have a heavy coat - no need to shave. 1 out of 10 time, it will work. You keep pressing the button, and nothing happens. Yes, I read and followed the instructions.
> PetSafe Response: Hi Danyelle, we're sorry for the inconsistencies you've experienced with your remote trainer. If the receiver collar seems to only activate about once out of every ten times that you try, be sure that both units have fresh pairs of batteries and that the batteries are installed in the correct direction. Also be certain that the batteries are CR-2032 batteries, as CR-2025s and other batteries can look almost identical but will not work correctly. Should these issues continue, please call our Customer Care team who will be happy to help.
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