With its advanced selective entry technology, our PetSafe® Microchip Cat Flap has been designed to allow your cat easy access to the outside world whilst keeping other troublesome cats and animals out of your house.
Using radio frequency identification (RFID) technology, the PetSafe® Microchip Cat Flap works by reading your cat’s unique microchip ID without the need for a collar or accessory. When your cat approaches the cat flap, the flap will respond by allowing only your cat to enter. The cat flap will remain locked and deny access to cats that are not programmed, wild animals, pests and strays.
The cat flap is also designed with a convenient Manual 4-Way lock that allows you to control the access of your programmed cats.
The PetSafe® Microchip Cat Flap reads the most common type of microchip implanted in cats – FDX-B (15-digit). If you are not sure what type of microchip your cat has, try our microchip compatibility checker, and enter your cat’s microchip ID to verify that your microchip is compatible.
Your PetSafe® Microchip Cat Flap or Petporte smart flap® Microchip Cat Flap will only work if your cat has been fitted with a microchip.
At present, some older and non-standard microchips may not work with this cat flap. You can check to see if your cat’s embedded microchip will work by entering the number in the box below and clicking the "check" button.
You will find your cat’s microchip number on your microchip registration form which will have been issued to you by your vet.
Please note that chips with 10 digits, lettered characters, and those starting with 977xxxxxxxxxxxx and 98514xxxxxxxxxx are not currently compatible with the cat flap.
Bought just before Christmas. Took a while for my cat to get used to the clicking sounds so he could go in and out. For whatever reason, when on the two way system, it locks so only our cat can get out but isn’t locking from the outside so any cat can get in and is then stuck. Yet it locks it we have the out only option on, Having issues with the same cat and I just don’t understand why it isn’t locking on the outside.
Sorry to see there seem to be some problems with your Microchip Catflap.
To be able to best help you, please contact our Customer Care, either by sending us an e-mail to firstname.lastname@example.org or calling to 0 800 046 1414 (UK), 1 800 81 43 02 (ROI) or 00800 1818 2020 (EU).
PetSafe Customer Care
We are having some problems with a male cat in street so we bought the Microchip Flap
After fitting we have trouble getting our cat to use it. But the problem cat is clever and knows how to get in
He puts claws into the plastic pulls it and sticks his head under it and he s in Last week he got in when I was
out went upstairs to our bedroom and attacked my wife who now has bite and deep scratch marks
so our problem still exists after spending £85 to stop it
Yours Not Happy
Bought this flap from our local pets at home store - it works amazing for two of our three cats, but one cat (typically the one who goes out the most) it doesn’t pick up until she’s really having a fight with the flap or practically her whole body is in the tiny bit of tunnel.
It seems her microchip (which was fitted a week ago) May be further down her back than the others ? Annoying to say the least !!
I Would return if it didn’t work so well with the other two.
So, all in all a good flap but not good if the chip was inserted (or has travelled further than range)
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