With its advanced selective entry technology, our PetSafe® Microchip Cat Flap has been designed to allow your cat easy access to the outside world whilst keeping other troublesome cats and animals out of your house.
Using radio frequency identification (RFID) technology, the PetSafe® Microchip Cat Flap works by reading your cat’s unique microchip ID without the need for a collar or accessory. When your cat approaches the cat flap, the flap will respond by allowing only your cat to enter. The cat flap will remain locked and deny access to cats that are not programmed, wild animals, pests and strays.
The cat flap is also designed with a convenient Manual 4-Way lock that allows you to control the access of your programmed cats.
The PetSafe® Microchip Cat Flap reads the most common type of microchip implanted in cats – FDX-B (15-digit). If you are not sure what type of microchip your cat has, try our microchip compatibility checker, and enter your cat’s microchip ID to verify that your microchip is compatible.
Your PetSafe® Microchip Cat Flap or Petporte smart flap® Microchip Cat Flap will only work if your cat has been fitted with a microchip.
At present, some older and non-standard microchips may not work with this cat flap. You can check to see if your cat’s embedded microchip will work by entering the number in the box below and clicking the "check" button.
You will find your cat’s microchip number on your microchip registration form which will have been issued to you by your vet.
Please note that chips with 10 digits, lettered characters, and those starting with 977xxxxxxxxxxxx and 98514xxxxxxxxxx are not currently compatible with the cat flap.
I tested this with my cat before I fitted it and all seemed well.
After taking what seemed like ages to fit it I now find that it will not open!
It lights up green which means it recognises a microchip is nearby but it simply will not unlock the catches.
£85 for nothing but hassle.
Thank you for your review of our Microchip Cat Flap, Tony. We are sorry to hear that the flap will not unlock for your cat. The issue may be metal interference especially when it was working fine away from the door. For that you would need an installation adaptor. Please also ensure to use good quality batteries and try taking them out and wait 30 minutes before reinserting them again so the flap can recalibrate. We have reached out to you to help you further so your flap will work fine in future. Thank you again for your comments.
Bought this to keep other cats out of the house. The read range of this product is only 100- 120mm so if your cats microchip has migrated slightly or is further than 120 mm from the flap , it won't open the door. Petsafe were very helpful until I suggested that they refunded me for it suffering a basic design flaw. Then they ignored me. There are better products on the market.
> PetSafe response:
Thank you for your review of the microchip cat flap. We are sorry to hear the read range is too short for your cat to be recognised. Metal in the door can also cause problems for the chip to be recognised and we recommend to use an installation adaptor in these cases as well as good quality batteries such as Duracell ultra. We advise going back directly to the seller for a refund. We have contacted you to see if there is anything we can help you with. Thank you again for your comments which we will pass on to our product engineers.
For nearly 7 years we owned the cat flap that operated by plug-in and the 3 cats happily used that, now we have had to replace it and apparently this supercedes our previous one - but at the moment they wont use it because of the loud clicking when the chip is read and there is no way to turn the sound off! Wondering if this was ever tested on real scaredy cats as ours are.
Thank you for your comments on our microchip catflap, Heather. We are sorry to hear that the clicking of the 2 locks scares your cats. The clicking should only come from the locks going down and then going up again when your cats' chips are recognised. Unfortunately, this clicking cannot be turned off. We hope your cats get used to the sound and will soon have no problem in using the flap. The product was tested on cats. We appreciate your comments on how your cats react to the clicking and we will pass your concerns on to our product engineers.
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