The ScoopFree® disposable litter tray is the reason you can leave ScoopFree® self-cleaning litter boxes alone for weeks at a time. With disposable trays, you don't have to see, touch or smell messy waste. Simply replace the disposable tray every few weeks and your ScoopFree® litter box is just like new. Each tray is pre-filled with Premium Blue Crystals litter for unbeatable odour control that's 5 times more effective than regular clay and clumping litters. Low-tracking and odour-reducing crystal litter keeps your home litter-free and smelling great.
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There is so much price disparity between countries with these trays its a damaging to your brand.
I see you mentioned EU warranties effecting price to the pervious reviewer from Italy but how can this double the price from the USA? what good is a warrantee on a litter tray if it the added cost to have a warrantee, is adding more than the cost of a NEW replacement?
Either Petsafe is complicit in this International Price fixing or their suppliers are exploiting the subscription refill nature of your product and damaging your brand international.
I will not buy another Petsafe product until this practice is curtailed and you start respecting your customers !
Thank you, Dan for your comments on our ScoopFree® Replacement Blue Crystal Litter Tray (3-Pack). We are sorry to hear that you find the trays too expensive outside of the US. Unfortunately, we have to take shipping costs from the US into account and allow for variable exchange rates between the US and Europe. We will pass your concerns on to our sales teams to see if there is anything that can be done.
I have compared prices between countries .. 73 Dollars for 6 packs in USA ... 73 EUROS for 3 in ITALY. this will be the last time i buy from you.
> PetSafe Response: Hi Valerio, I'm sorry to hear you feel that our pricing is not accurate between countries. You'll notice that although it is indeed the same product, the European product warranty, packaging and manual languages are different and tailored for our European customers. Please be aware that if you choose to order from the USA the shipping costs will be much higher and the warranty is not covered in Europe for products bought in the USA.
I love this product and so does my cat. Initially I was nervous that he would not take to the change in litter or to the new "electric" litter box, but he used them with no hesitation. Even without daily stirring, the litter box controls the odour incredibly well. So much so that during some recent painting I had to move the litter box into my walk-in closet and had no worries about odours transferring to my clothing. Sure it is a little more expensive, but it's worth it. I also like the convenience of buying it in bulk, so that I always have it on hand and don't have to make a "special trip" to get some.
> PetSafe Response: Hi Vena, thanks for your feedback. It's incredible that you were happy to relocate the ScoopFree into your closet temporarily - it's a true testament to how well the crystals really work on odours! We hope you and your cat continue to enjoy all the benefits of the ScoopFree :)
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