ST-70, 70 m Basic Remote Trainer

I am returning it. It doesn't work consistently. I've tighthen the collar as much as I can without strangling my dog. My dog does not have a heavy coat - no need to shave. 1 out of 10 time, it will work. You keep pressing the button, and nothing happens. Yes, I read and followed the instructions.

> ​PetSafe Response: Hi Danyelle, we're sorry for the inconsistencies you've experienced with your remote trainer. If the receiver collar seems to only activate about once out of every ten times that you try, be sure that both units have fresh pairs of batteries and that the batteries are installed in the correct direction. Also be certain that the batteries are CR-2032 batteries, as CR-2025s and other batteries can look almost identical but will not work correctly. Should these issues continue, please call our Customer Care team who will be happy to help.