This door gives your pet all the independence he needs. Easy to install, the solid aluminum frame has reinforced corners for heavy use or for multiple pet homes. The flexible, soft flap is tinted and adjustable. A magnetic flap closure and pile weather stripping along the sides of the flap opening form a weather-resistant seal. A closing panel is included for improved weather-resistance or to control your pet’s access to the pet door.
Small children can pass through door. Read entire statement.
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|Small||Up to 7 kg||298 mm x 200 mm x 61 mm||136 mm x 207 mm||150 mm x 245 mm|
|Medium||Up to 18 kg||400 mm x 275 mm x 59mm||209 mm x 311 mm||225 mm x 348 mm|
|Large||Up to 45 kg||502 mm x 326 mm x 60 mm||260 mm x 413 mm||277 mm x 451 mm|
|Extra Large||Up to 100 kg||692 mm x 417 mm x 59 mm||349 mm x 603 mm||366 mm x 642 mm|
Compré hace más de 1 año la puerta grande. Desde entonces pueden salir al patio cuando quieran. Se nota que ayuda a preservar la temperaturs de la casa, aunque evidentemente no es la función principal.
Los perros se adaptaron enseguida, y ahora los gatos han cogido el truco, así que los areneros han ido al patio, y eso sí que se nota! Nada de olores en casa!
No sólo no me arrepiento, sino que estoy pensando en comprar otra puerta para otra zona de la casa.
El unico inconveniente en mi opinión, el precio. Se me escapa un poco...
> Response: Muchas gracias por su valoración. Es un placer saber que nuestro producto le ha ayudado tanto a usted como a sus mascotas de una forma tan sustancial. Apreciamos sinceramente su comentario y quedamos a su entera disposición en el servicio de atención al cliente si en cualquier momento nos necesita.
We purchased this door as our dogs demolished two of the 740 plastic ones and thought, as a final chance, we would put in an aluminium one which they should not be able to break, fitting it was a doddle and it lays flat against the door so the dogs cannot pull on it to break it, the only problem is that the fitting screws are made of a special nylon with the tensile strength of chocolate, there are 5 in a pack, obviously the Petsafe does not have much faith in them, one snapped whilst fitting it, it wasn’t even close to being tight, it just snapped, the second one we found on the floor today, a dog had obviously worried the door with the closing panel installed and snapped another one of the "chocolate" screw heads off ( even the cheap plastic dog and cat doors have steel bolts!). There are spare ones for sale on the web page, 8 for £10.99!!, my local hardware store has a bag of 5 M4 x 50mm steel nuts and (4mm x 50mm) bolts for £1, I know where I am going! (do yourself a favour, if you purchase one of these doors, they are good, but go get some steel bolts for it.)
> PetSafe Response: Hi Paul, thank you for your comment on the Staywell® Aluminium Pet Door. We are glad to hear that fitting the flap was easy for you and apologise for the nylon screws breaking. We include nylon screws as they are easier to cut and shorten if needs be and steel nuts are more difficult and dangerous to cut back. We will contact you and see if we can help you in this case, but in the meantime, we will pass your concerns on to our engineers and thank you for your comments.
This is making our house really cold - when there is a breeze, the door blows open! What a very strange design. Our old door was made of rigid plastic and this never happened with that. Gutted, think we will have to replace (which will be expensive because we had to pay someone to fit this one and will have to pay him again!)
> PetSafe Response: Hi Sarah, thank you for sharing your experience with the Aluminium Pet Door. We're sorry to hear that it's blowing open and making your house cold but we do have a couple of solutions for you to try. 1) Could you ensure the magnetic strip at the bottom is still in place so the flap falls back into its closed position? 2) For extra insulation this door can have an additional flap added which is available on our website and through our Customer Care team (please call for regional availability). Thanks again for your review.
A great product for my dogs, only problem is my kitchen is freezing if it's windy out because door keeps opening.
> PetSafe Response: Dear Kim, thanks for your review. It's great to head that you feel the Staywell® Aluminium Pet Door is a great product for your dogs. Could you please ensure the magnetic strip at the bottom is still in place so the flap falls back into its closed position? If it is, this door can have two flaps fitted to ensure better insulation which can be purchased from our website or our Customer Care team (please call for regional availability). Thanks again!
Attempted entry to our house by a burglar spoiled our old Staywell dog flap - so I bought the new Petsafe replacement. The design has changed. Instead of the captive nuts which slipped into pockets on the front frame, there are four plastic screws; the nuts now push through the front face of the door. This spoils the look of the door and the heads of the plastic screws are so fragile that they come off as you tighten them. Some stainless 4mm nuts screwed onto the ends of bolts sorted the problem out, but a flat-bladed bolt would not have been so fragile.
The Petsafe door is also deeper that the Staywell one, and I needed to fabricate a plywood gasket to make the door thicker. What should have been a two-minute job ended up taking all day...
> PetSafe Response: Hi Chris, thanks for your review. The flap for this product is made sturdier and stronger due to the aluminium frame and the tunnel can be made shallower by breaking off the excess depth along the break lines to fit doors 1cm-5cm thick. We will pass your comments and concerns on to our engineers as we are constantly trying to improve our products to meet dog owners' expectations. Thanks again for your review.
The door is easy to fit and quite strong but the door will not stay closed when the wind is in the wrong direction.
> PetSafe Response: Hi Brian, thanks for getting in touch. It's great to hear that you found the door easy to fit and quite strong. Our Customer Care team will be in touch shortly with some tips and advice to prevent the door from swinging open. We hope this will help you and your dog and improve the situation.
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