The Platinum Fountain features the same patented free-falling stream of water as the original Drinkwell® fountain. Moving water entices pets to drink more, keeping them happy, healthy and hydrated. The Platinum features a new snap-on lid to prevent accidental removal, a pre-filter to catch large particles before they reach the motor, and a new submersible pump for nearly silent operation.
Pet Fountains filter and continuously circulate the water to prevent bacteria growth and keep the water much cleaner and fresh-tasting than standing bowl water.
Drinking enough water is important for your pet’s overall health. Your pet needs 70 ml of water per 1 kg of body weight every day. Keeping your pet properly hydrated:
• Helps prevent urinary and kidney diseases
• Speeds recovery time for sick or injured pets
• Helps the body with temperature regulation and fat metabolism
We have an assortment of dogs and cats at home and they seem to have rediscovered water with this drinking fountain. We have also fostered pregnant cats whose kittens have also discovered water with this fountain. Obviously, with the heavy usage, we have to clean the fountain very regularly but we have not had problems with this - I use an old toothbrush to access smaller areas. We are about to order a new pump after two years continuous use, which I think is fair.
My dogs absolutely love the fountain and it is probably one the best pet products I have ever bought. But... if you purchase the unit make sure you hold on tight to the water container when filling (which is really impractical to hold) as if you drop it and break it you will be unable to purchase a replacement container and will have to buy a whole new unit. I am rather disappointed with this outcome as the fountains are not cheap.
> PetSafe Response: Hi Lauren, we are so happy to hear that you and your dogs are absolutely loving the Drinkwell Platinum Fountain. We love this fountain too! I am sorry to hear that you've dropped your water container when re-filling. Our Customer Care Specialists will email you to see if we can help to assist you with this situation. Thanks for your feedback.
It does what it's supposed to and the cats enjoy running water, but cleaning the thing is a nightmare. It seems the designer's brief was to make it as difficult to clean as possible - so many itty bitty inaccessible (and totally unnecessary) nooks and crannies. I quite often manage to injure myself accidentally bashing a cuticle on some sticking out part. Can't recommend it.
> PetSafe Response: Hi Rachel, we are so happy to hear that your cats love drinking the running water. We love this product too! As cats are not able to see still water they need to see the ripples to ensure they keep well hydrated. We're sorry to hear about the issues you're having with cleaning your fountain. We do have a Drinkwell® Fountain Cleaning Kit available with different size brushes allowing cleaning your fountain easily. The different size bristle brushes make it easy to get into all the nooks and crannies easily and also make cleaning a fast a simple task. We'd like to contact you directly on the email address you provided to see if there is anything we can to to help you. Thank you for leaving feedback, our Customer Care Team will be in touch today.
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